Question 1

What can I expect at my first appointment?

Accepted Answer

Your first appointment includes a discussion about your health and medical history, your reason for visiting including the symptoms you are experiencing, your expectations, diagnosis, treatment options and care plan.
 
This is followed by physical examination and assessment which may include postural, movement, musculoskeletal and/or neurological testing. 
 
Once a diagnosis is made, treatment is delivered. Depending on your history and condition, this may include a combination of soft tissue massage, ultrasound therapy or chiropractic adjustments. 
 
You may also be shown stretches or exercises to do at home to help further improve your symptoms.

Question 2

What should I bring to my appointment?

Accepted Answer

Please bring any x-rays, ultrasound, CT, MRI or other scans and any diagnosic or treatment reports relevant to your condition.
 
If you have a referral or care plan from your health care professional please bring this with you to your appointment.

Question 3

Do you accept private health insurance?

Accepted Answer

Yes! We accept all private health funds where you are covered for chiropractic care as part of your "Extras" cover. 
 
You are able to claim on the spot using your health fund card through our HICAPS facility. 
 
Payments are processed on the day of your consultation. You may be required to pay a gap between our fee and your health insurance rebate amount. The gap will depend on your level of private health cover.
 
To find out more about your rebate, please contact your insurer directly to ask questions about your rebate level as this is specific to your health insurance cover.

Question 4

Do you accept Medicare?

Accepted Answer

We accept Medicare if you have a care plan referral from your GP. Payments are processed on the day of your treatment. There may be a small gap for your Consultation.

Question 5

How can I pay for my appointment?

Accepted Answer

We accept EFTPOS, VISA, Mastercard, or cash.
 
Sorry, we cannot process AmericanExpress payments.

Question 6

What do I do if I'm running late to my appointment?

Accepted Answer

If you are running late to your appointment, please inform our Camden Haven Chiropractic team by phoning reception on (02) 6559 9512.

Question 7

What do I do if I can't make it to my appointment?

Accepted Answer

If you have an appointment that you are unable to attend, please phone our Camden Haven Chiropractic team, as soon as possible, on (02) 6559 9512 to cancel or reschedule your appointment.

Question 8

Other

Accepted Answer

If you have any questions, please phone our Camden Haven Chiropractic team on (02) 6559 9512, and we'll do our best to answer them for you.

FAQ

Frequently asked questions